Shipping & Handling
At Qissah Khel, we are committed to delivering our artisanal pieces to your doorstep with the same care and attention to detail that goes into our craftsmanship. Below you will find everything you need to know about our shipping journey.
1. Processing Times
While our online store is open 24/7 for your convenience, our fulfillment team operates Monday through Saturday.
- Standard orders are processed within 1–3 business days.
- During festive seasons or new collection launches, please allow up to 5 business days for processing.
2. Domestic Shipping
We partner with premium couriers to ensure your abayas and kaftans arrive in pristine condition.
| Service | Delivery Time | Cost |
|---|---|---|
| Standard Delivery | 3–5 Business Days | Calculated at Checkout |
3. International Shipping
Qissah Khel ships worldwide. International transit times typically range from 7–14 business days depending on the destination. Please note:
- Duties & Taxes: Recipients are responsible for any custom fees, taxes, or duties imposed by their destination country.
- Tracking: All international orders include full door-to-door tracking.
4. Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You can follow your package's journey directly through the courier's website.
5. Address Changes
To ensure prompt delivery, please verify your shipping address at checkout. We can only accommodate address changes within 2 hours of order placement by contacting hello@qissahkhel.com.